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Cloud Help Desk User Portal Ticket Creation Vulnerability

Publish Date: Dec. 14, 2018 Summary We've identified and fixed a vulnerability within the Spiceworks Cloud Help Desk User Portal that would allow an attacker to spam the victim’s help desk with tickets...

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Spiceworks Sub-domain TRACE Vulnerability

Publish Date: Jan. 11, 2019 Summary We've identified and fixed a vulnerability within a Spiceworks sub-domain that, when used alongside other potential vulnerabilities, could allow an attacker to steal...

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Community Country PII Vulnerability

Publish Date: Feb. 1, 2019 Summary We've identified and fixed a vulnerability in the Spiceworks Community that would allow an attacker to determine the country of a user, even if that user had chosen...

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Community Login URL Referer Reflected XSS Vulnerability

Publish Date: Feb. 21, 2019 Summary We've identified and fixed an issue with the login URL of Spiceworks Community that could present a reflected cross-site scripting (XSS) vulnerability. This involves...

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Inventory Online Device Information Vulnerability

Publish Date: Mar. 15, 2019 Summary We've identified a vulnerability in the Spiceworks Inventory online that would allow an attacker to access victim’s PII, agent info, secret key, related help desk...

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Cloud Help Desk Ruby on Rails Update

Publish Date: Mar. 29, 2019 Summary We've updated the Ruby on Rails version used by the Spiceworks Cloud Help Desk in order to patch a security vulnerability. Who’s Affected? At this time, we do not...

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Community Invitation URL Vulnerability

Publish Date: Apr. 19, 2019 Summary We've identified and fixed a vulnerability in the Spiceworks Community that would allow an attacker to download a CSV file containing some user names and associated...

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Cloud Help Desk Browser Cache Vulnerability

Publish Date: May 9, 2019 Summary We've identified a vulnerability in the Spiceworks Cloud Help Desk that would allow an attacker with access to a victim’s computer to utilize the browser’s cache to...

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Community Join URL Referer Reflected XSS Vulnerability

Publish Date: May 24, 2019 Summary We've identified and fixed an issue with the join URL for the Spiceworks Community that could present a reflected cross-site scripting (XSS) vulnerability. This...

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Community Profile Job Experience Stored XSS Vulnerability

Publish Date: June 14, 2019 Summary We've identified and fixed an issue with the Job Experience tab of the Spiceworks Community profile that could present a stored cross-site scripting (XSS)...

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Spiceworks Website WordPress Publisher Vulnerability

Publish Date: July 12, 2019 Summary We've identified a vulnerability in the Spiceworks WWW site that would allow an attacker to view the names of people who have published articles through WordPress on...

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Password Reset Rate Limit Vulnerability

Publish Date: July 12, 2019 Summary We've identified a vulnerability in Spiceworks account password reset mechanism. The “current password” field was lacking a rate limiter, allowing an attacker to...

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Network Monitor Privilege Escalation Vulnerability

Publish Date: January 17, 2020Summary Malicious users with login access to the Network Monitor host machine can write malicious files on the system potentially allowing the user to perform an attack...

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Desktop Host Header Injection vulnerability

Publish Date: March 4, 2021SummaryA Host Header Injection vulnerability may allow an attacker to spoof a particular Host header, allowing the attacker to render arbitrary links that point to an...

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Cloud Help Desk & Inventory online integration authorization vulnerability

Publish Date: Mar. 8, 2021Summary We've identified a bug in the Spiceworks Inventory online and Cloud Help Desk products that would allow a user of the Inventory online product to access limited...

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Help Desk Server: Elasticsearch log4j vulnerability

Note: See this post for our latest updates to the broader evolving log4j2 vulnerability situation.--Publish Date: Dec. 14, 2021SummaryWe're investigating the log4j vulnerability and potential impacts...

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Cloud Help Desk & Community Elasticsearch log4j vulnerability

Note: Also see this post for our latest updates to the broader evolving log4j2 vulnerability situation.--Publish Date: Dec. 17, 2021SummaryWe have investigated the log4j vulnerability, and have taken...

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Cloud Help Desk erroneously CC'd email addresses

Publish Date: Aug 10, 2022SummaryWe were made aware of an issue in the Spiceworks Cloud Help Desk (CHD) in which, when a certain set of actions were taken, recipients within your organization could be...

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Community & Cloud Help Desk XSS vulnerabilities

Publish Date: Aug 30, 2022SummaryWe've identified and fixed multiple issues in Cloud Help Desk and Community that could present a stored cross-site scripting (XSS) vulnerability. Areas with...

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Cloud Help Desk XSS and HTML injection vulnerabilities

Publish Date: Sept 8, 2022SummaryWe've identified and fixed multiple issues in Cloud Help Desk. One that could present a stored cross-site scripting (XSS) vulnerability and one HTML injection...

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